Search transcripts
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Please note that you need a Discord Account and a Discord server with ADMINISTRATOR permissions.
How to search a transcript?
There are several ways to search for a transcript. It is important that you have all the requirements to be able to search for a transcript at all.
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There is a possibility to disable online transcripts, to learn more press here.
Log-Channel
One of the possible search functions is the log channel, where the transcripts are saved directly after closing a ticket and can be opened with one click.
Web-Panel search
The other option is to search for a transcript directly in the panel under Transcript after selecting your Discord.
You need at least 3 characters to start a search. You can search for:
- Channel name
- TranscriptId
- CreatedBy
- ClosedBy